You have no items in your shopping cart.
Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We ship most in-stock items within 2- 3 business days. You should receive your order 5 to 7 business days from shipment date.
- Privacy & Security
- When you visit our Web site, place an order, request a catalog and/or contact us via e-mail, certain information is or may be collected. Among the types of information that may be collected are the following: domain names of visitors to our site; if you place an order or contact us, your name, address, e-mail address and whatever credit card information you provide in connection with your purchase; "navigational information" regarding the traffic patterns of our Web site, including the number of visits to a particular page and user-specific information on which pages a guest visits, average length of time spent on the site and similar site usage data; and any information that you may choose to submit in connection with any e-mail messages, on-site surveys, registry programs, contests and the like. We use this information in order to analyze, manage and improve our Web site so that we may continually strive to provide you with the best shopping experience that we possibly can. Information on traffic patterns and the number of page visits and the like helps us to further develop and improve our site layout to better meet your needs. Of course, we also use information such as your name, e-mail address and credit card information to contact you, respond to your inquiries, send you a catalog and to process, deliver and receive payment for your purchases. We may use such information to notify you of services, special offers, new products and other services that we believe may be of interest to you, or to notify you of important new changes in our Web site. Finally, we use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the Web site.
- Returns & Replacements
- We guarentee our customers the best quality candles. If you are unhappy with your order you may return it and have it replaced free of charge and we will even send you a check reimbursing you for the shipment back to us! You will also be given a coupon for one free candle tin as a token of our apologies.
- Ordering
- How To Order 1. Select your items Find the items that you wish to purchase and enter the quantity. Click Add to Cart. Tip: You can also find your items by searching for the product in our "product search" field. In the top right corner of your browser you will see the shopping cart's Items and Subtotal amounts increase each time you add a product. 2. View Cart or Checkout In the top right corner of your browser, you can click on either View Cart or Checkout which will bring you to your Shopping Cart page. This page will give you more detailed information about your cart. The Promotion Code or Source Code that is located at the top of this page coincides with either the promotion offered to you in a promotional email you may occasionally receive from us. Once you input the offer or click on the offer from a promotional email, the offer that is extended to you will then appear on the top of the Shopping Cart page. On the bottom of this page you have the option to continue shopping or to checkout. 3. Checkout and Verify Order When you click on the CHECKOUT button, you will be asked to enter your shipping, billing, and payment information. You will then be asked to review your order. To complete your order, click on the FINALIZE ORDER button. 4. Finalize Order Once you've clicked on the FINALIZE ORDER button, you will be brought to a confirmation page that will give you your order number and the option to print out your order
- Payment, Pricing & Promotions
- From Me 2 You strives to offer you the lowest price, lowest shipping cost yet still delivering the highest quality product.
- My Account Information
- Why register? Save lots of time and typing on your next order by taking just a few minutes to register now. By doing so you will enjoy not having to retype your information every time you wan to place an order. We'll save some of your billing information so that you don't have to enter it again. You can sign up to receive email notifications about special discounts, coupon codes, sales, the product of the month and our montly newsletter. You can create an address book and save your shipping destinations to speed up your checkout process.
